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Requesting Services |
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1. In order to use the Center's services, you must first complete our "Services Request Form" (below) and send it to us along with a brief description of your research project. If you choose not to fill out the online form, you may submit your request by mail or fax. To download the form, simply click the "pdf" icon (below), save, and print.
 Click to download the form
2. Once your form has been processed, your cell line can be sent to the Center for mycoplasma and sterility testing. While these tests may take four to six weeks to complete, they are critical for ensuring the safety of your cell line, as well as those received from other investigators. During this quarantine period, we will also prepare your cell line for cell banking.
3. Upon release from quarantine, a representative sample, projected schedule and cost estimate are provided for your evaluation. This gives you the opportunity to evaluate the product, using your choice of methods, to ensure its quality and consistency. If the sample, projected schedule and cost estimate are satisfactory, the work is completed and the product is shipped by overnight courier.
4. The Cell Culture Center guarantees satisfaction. You will not be responsible for costs associated with quarantine testing and initial product preparation until you have placed your first order. If, for any reason, you are not completely satisfied with the cells or secreted protein provided by the Center, the product will be replaced.
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SECTION I: General Information
In order to manufacture your product efficiently and safely, we require some basic information on the research project, specific cell line characteristics, safety testing and product shipment. This information will be reviewed, in confidence, by the Director or Scientific Advisory Board members. THE CENTER WILL USE ALL NECESSARY PRECAUTIONS TO PROTECT THE CELL LINE, BUT WILL NOT BE RESPONSIBLE FOR CONTAMINATION OR DESTRUCTION THAT OCCURS DURING SHIPMENT OR WHILE IN POSSESSION OF THE CELL LINE. All materials produced at the Center are for RESEARCH PURPOSES ONLY and not intended for human use.
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SECTION II: Cell Line Information (if applicable)
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A. General Information
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1. Name of cell line:
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2. Species and tissue origin:
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3. Quantity of product desired:
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B. Cell Culture Information
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1. Recommended medium:
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Serum:
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Supplements (e.g. antibiotic, etc.):
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2. Suspension or monolayer:
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3. Population doubling time:
hrs
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4. Immunoglobulin producing cell lines:
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a. Class/sub-class of antibody:
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b. Antibody yield in static culture:
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c. Is purification required?
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d. Does your final product require low levels of endotoxin?
yes no |
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C. Biosafety Information
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1. Specify date, results and type of last mycoplasma test:
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2. Are there any known biohazard considerations associated with this cell line, if yes, please explain:
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D. Product Harvest and Shipping Information
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1. Recommended harvest protocol:
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2. Product stability/storage information (if applicable):
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3. How should product be shipped?
Frozen (dry ice) Refrigerated (wet ice)
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*All products will be shipped via overnight courier unless other arrangements are specified.
* Cell lines sent to the Center should be shipped in compliance with appropriate Federal guidelines governing the transportation of biological materials. The shipments should minimize time in transit and arrive on weekdays. The outside of the package should clearly specify whether it contains dry ice, wet ice, or other refrigerant. In cases of damage or failure to receive shipped materials, the sender will be notified 1-3 days following anticipated delivery of the package.
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If
any additional information needs to be attached to this
submission please email it to swaniger@nccc.com
(Please also include your name and phone number in the email.
Thank You.)
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